• Do not share any abusive, illegal, prohibited, or hate-inciting content on the website. Users who violate this will be blocked from accessing the platform.
• Any business deals or transactions made through the website are the sole responsibility of the user. The moderators, founder, or owners of the website are not responsible for any business dealings, transactions, opinions, or personal comments or any information posted on the website.
• All applicable laws and regulations of the user’s country must be followed while using the services of CityHelpBook.com.
• Be respectful: Users must not harass, threaten, or abuse other users or organizations.
• Do not post harmful content: Content that is unlawful, abusive, threatening, defamatory, vulgar, obscene, or invasive of another person's privacy is strictly prohibited.
• Do not share personal information: Posts containing personal details are not allowed.
• Avoid offensive remarks: Swearing, racist, or sexist comments will not be tolerated.
• Do not mention names of individuals, organizations, political parties, or raise national or international political issues on this platform.
• Avoid duplicate posts: Refrain from posting multiple times about the same issue. The “Help Engine” aims to maintain a balanced and focused conversation.
• Do not raise matters related to judicial, administrative, or criminal issues here, as this is not the appropriate platform for such topics.
• CityHelpBook.com is established with the sole objective of helping and serving all human beings, regardless of nationality, religion, age, caste, or any other category. If any user posts content that violates the site’s rules, please report it to the moderators.
• Exercise caution when sharing personal details. If needed, share temporary contact information only. Girls are especially advised to avoid sharing personal phone numbers or to keep them hidden.

• Only post authentic job vacancies that comply with all applicable laws, rules, and regulations. Illegal practices are strictly prohibited.
• Provide accurate details about the job, including salary, working hours, location, conditions, and job profile.

• Before applying for any job listed on CityHelpBook.com, please verify the legitimacy of the employer.
• Clarify all details before proceeding with any job offer.
• Verify the employer through their website, landline number, local inquiries, clientele, or other local references to ensure authenticity.

• Be cautious when contacting unknown individuals.
• Never share your private information with anyone on this platform.
• Use the privacy settings available on the website.
• If possible, use the in-app calling option to contact users.
• Before applying for a job posted on the website, verify its legitimacy. Confirm the authenticity of the person or organization that posted the advertisement.
• Keep your profile picture and any private information secure and confidential.
• Always seek consent before taking and sharing a photo of a person in need of help.

To maintain clarity, relevance, and usefulness for all users of CityHelpBook.com, we require that all posts be made only in the appropriate category. By using this platform, you agree to the following rules regarding posting content:

• Category-Specific Posting Only

  Each category on CityHelpBook.com is designed for a specific type of help or issue. You must post only content that matches the purpose of the selected category.

  Examples:

  • Only missing person reports in the “Lost and Found Person” category.
  • Only lost items (such as phones, bags, documents) in the “Lost Items” category.
  • Only requests for blood donation in the “Blood Donation” category.
  • Only job offers or job-seeking help in the “Jobs & Employment” category.
  • Only health-related help in the “Medical Help” category.

  Do NOT post unrelated content in any category. For example:

  • ❌ Do not post general help requests in the Lost and Found Person category.
  • ❌ Do not advertise products or services in any category.
  • ❌ Do not post duplicate messages across multiple unrelated categories.
• Misuse Will Lead to Removal or Ban

  Posts found in the wrong category may be:

  • Removed without notice
  • Marked as spam
  • Cause temporary or permanent suspension of your account
• Purpose of This Rule

  These rules are meant to:

  • Help people find help faster
  • Keep the platform organized and efficient
  • Prevent confusion and misuse

CityHelpBook.com is a Help Engine created to serve humanity. Let's keep it clean, relevant, and purposeful. By posting on this platform, you agree to follow these Terms and Conditions regarding category-specific content.

• User Posting Terms: By posting on CityHelpBook.com, you give full consent for your post to be publicly visible and shareable across social media and other platforms by anyone. This helps increase reach and connect help faster. Do not post sensitive personal information unless necessary.
• Sharing Terms for Users/Volunteers: You are allowed and encouraged to share public posts from CityHelpBook.com on social media to help spread awareness. Do not misuse, modify, or use posts for personal gain. Always respect the dignity and intent of the original post.
• Verification Before Handing Over a Found Person: If a user uploads a post about a found person (such as a lost child, elderly individual, or missing person), and someone claims to be their family or guardian, it is mandatory to verify the relationship before handing over the individual. Verification can include asking for:
  • Valid government-issued ID
  • Photographs or videos proving the relationship
  • Police assistance if required
  CityHelpBook.com is not responsible for any issues arising from unverified handovers. Always prioritize safety and legal procedure.

CityHelpBook and its associated services, including but not limited to the platform concept, humanitarian service model, geographic coordination technology, software systems, databases, features, algorithms, user interface, platform structure, and overall organization of the service are proprietary to CityHelpBook and are protected by applicable intellectual property and unfair competition laws.

CityHelpBook operates a geographical coordination based help network that utilizes location technologies including latitude and longitude based positioning, city-level participation systems, and geographic data processing to identify, organize, and display help requests and community responses within specific locations.

The platform also incorporates city-follow systems and location-based prioritization algorithms designed to display relevant help requests, discussions, and community activity based on geographic proximity, selected cities, and regional participation.

These systems, including but not limited to:

• Latitude and longitude based help identification and display
• Geographic filtering and proximity-based assistance matching
• City-based participation and follow systems
• Location-driven content prioritization and visibility algorithms
• Data organization of humanitarian requests across cities and regions

constitute proprietary technological and structural elements of the CityHelpBook platform.

Except with prior written authorization from CityHelpBook, no person or entity may:

• Copy, imitate, or replicate the platform’s geographic coordination system
• Reproduce or build services using substantially similar location-based help distribution models
• Reverse engineer, analyze, or derive the operational logic behind the platform’s geographic algorithms
• Extract, scrape, or reuse location-based data, city-based information structures, or platform datasets
• Develop competing platforms using the same or substantially similar geographic assistance framework

Any attempt to reproduce, exploit, or commercially utilize the platform’s geographic coordination technology, city-based assistance systems, or related algorithms without authorization will constitute a violation of CityHelpBook’s intellectual property rights and may result in legal action.

CityHelpBook reserves all rights relating to the platform, including rights not expressly granted within these Terms.

At CityHelpBook.com we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website, services, and platform designed to connect people in need with those willing to help.

By using CityHelpBook.com, you agree to the practices described in this policy.

We collect minimal personal data, only what is necessary to offer a secure and functional help-based platform.

a. Information You Provide:

• Name and Contact Information (e.g., email, phone) when registering or offering/asking for help.
• Help Requests or Offers you post.
• Messages or communications through our platform.

b. Information We Collect Automatically:

• IP address and browser type (for security and analytics).
• Log data (e.g., time spent, pages visited).
• Device and usage information (non-personalized).

We use your information strictly to:

• Facilitate safe and meaningful help connections.
• Respond to inquiries or support requests.
• Improve our platform functionality and security.
• Prevent misuse or fraudulent activity.

We do not sell or trade your personal information to any third party.

We may share your information only in the following circumstances:

• With your consent.
• To comply with legal obligations or protect rights, safety, or property.
• With trusted service providers (e.g., hosting or analytics tools), who are bound by confidentiality and data protection agreements.

You have the right to:

• Access, update, or delete your personal data.
• Request that we restrict or stop processing your information.
• Withdraw consent at any time (where applicable).

To exercise any of these rights, email us at: contact@cityhelpbook.com

We use limited cookies to:

• Improve website performance.
• Understand visitor behaviour (via anonymous analytics).

You can manage your cookie preferences through your browser settings.

We use industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

CityHelpBook.com is not intended for children. In exceptional cases, when we need to provide our platform to help any kids, the post may contain their information for only and only for helping purpose. (For Example: Child who is lost)

We may update this Privacy Policy periodically. When we do, we will revise the “Effective Date” at the top. We encourage users to check this page regularly for any changes.

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

• 📧 contact@cityhelpbook.com
• 🌐 www.CityHelpBook.com