At CityHelpBook.com we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website, services, and platform designed to connect people in need with those willing to help.

By using CityHelpBook.com, you agree to the practices described in this policy.

We collect minimal personal data, only what is necessary to offer a secure and functional help-based platform.

a. Information You Provide:

• Name and Contact Information (e.g., email, phone) when registering or offering/asking for help.
• Help Requests or Offers you post.
• Messages or communications through our platform.

b. Information We Collect Automatically:

• IP address and browser type (for security and analytics).
• Log data (e.g., time spent, pages visited).
• Device and usage information (non-personalized).

We use your information strictly to:

• Facilitate safe and meaningful help connections.
• Respond to inquiries or support requests.
• Improve our platform functionality and security.
• Prevent misuse or fraudulent activity.

We do not sell or trade your personal information to any third party.

We may share your information only in the following circumstances:

• With your consent.
• To comply with legal obligations or protect rights, safety, or property.
• With trusted service providers (e.g., hosting or analytics tools), who are bound by confidentiality and data protection agreements.

You have the right to:

• Access, update, or delete your personal data.
• Request that we restrict or stop processing your information.
• Withdraw consent at any time (where applicable).

To exercise any of these rights, email us at: contact@cityhelpbook.com

We use limited cookies to:

• Improve website performance.
• Understand visitor behaviour (via anonymous analytics).

You can manage your cookie preferences through your browser settings.

We use industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

CityHelpBook.com is not intended for children. In exceptional cases, when we need to provide our platform to help any kids, the post may contain their information for only and only for helping purpose. (For Example: Child who is lost)

We may update this Privacy Policy periodically. When we do, we will revise the “Effective Date” at the top. We encourage users to check this page regularly for any changes.

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

• 📧 contact@cityhelpbook.com
• 🌐 www.CityHelpBook.com