Frequently Asked Questions
1. What is CityHelpBook.com?
CityHelpBook.com is a unique social media platform designed to connect people who need help with those willing to help. Unlike traditional social networks, our focus is on real-world assistance, such as medical emergencies, job opportunities, lost & found cases, and social welfare activities.
2. How does CityHelpBook.com work?
- Users can post help requests in their city.
- People in that city can see the post and respond.
- Users can also share posts on WhatsApp, Facebook, and other platforms to spread the message faster.
3. How is CityHelpBook.com different from other social media platforms?
Unlike other platforms that focus on entertainment, CityHelpBook.com is a ‘Help Engine’ built for social good. It connects people who need help with those who can provide it instantly.
4. Do I need to follow people?
No, you follow cities instead of people. This means that whenever someone posts in a city you follow, it will appear in your feed.
5. Is CityHelpBook.com free to use?
Yes! CityHelpBook.com is completely free. Our mission is to help people without any profit motive.
6. What types of posts can I create?
You can create posts for:
- Medical Emergencies (e.g., blood donation requests)
- Helping Injured Animals
- Lost & Found Cases
- Job & Work Opportunities
- Free Giveaways (Donating food, clothes, books, etc.)
- Tourist Emergency Help
- Social Work & Charity
7. How do I ensure my privacy while posting?
- Your phone number is not shared publicly.
- You can use the in-app calling feature to talk to helpers without revealing your number.
- AI moderation ensures your personal information is protected.
8. How does the AI-based post-matching work?
If two posts are related (e.g., a "Lost Child" post and a "Found Child" post), our AI system automatically links them and notifies both users.
9. Can tourists use CityHelpBook.com?
Yes! If a tourist needs urgent help in any city, they can post their request. Locals following that city will see it and offer assistance.
10. What happens when I delete a post?
- The post disappears from the feed.
- The in-app calling feature is disabled, so no one can contact you after deletion.
11. How do I report spam or misuse?
- Every post has a “Report” button.
- Our AI automatically detects fraud, scams, and prohibited content.
- A moderation team also reviews reports manually.
12. How can I support CityHelpBook.com?
- Share the platform with friends and family.
- Spread the word on WhatsApp, Facebook, Instagram, etc.
- Help people in need whenever possible.
13. Is CityHelpBook.com available as a mobile app?
Currently, it is available as a website, but an Android & iOS app is planned for the future! Stay tuned!
14. Can I follow multiple cities?
Yes! You can follow up to 5 cities, and you’ll see posts from all of them in your feed.
15. What should I do if I receive a scam post?
- Do not share personal information with unverified users.
- Report the post immediately.
- Our AI system will detect and take action against fraud.
16. Can organizations or NGOs use CityHelpBook.com?
Yes! NGOs and social organizations can create posts to help communities, find volunteers, and share charity work.
17. How CityHelpBook.com Helps Find Missing Persons and Reunite Found Individuals with Their Families
Post a Missing Person Alert:
- Create a post in the “Lost and Found Person” category.
- Include vital details: photo, name, age, last seen location, date, and special identifiers (e.g., birthmarks, clothes, etc.).
- Add contact information for people to reach you directly.
- Your post becomes publicly visible to all users, including volunteers, social workers, NGOs, hospitals, police departments, and the general public.
- Users can share the post across social media platforms directly from the site, boosting visibility.
- Anyone with information can comment or contact you directly through the post.
- You can track who has seen or interacted with the post to follow up efficiently.
For Found Persons: Helping the Unknown Find Their Way Home
If you've found someone who appears lost, confused, or separated from their family:
- Create a “Found Person” Alert:
- Use the same "Lost and Found Person" category.
- Post a photo and description of the individual: their appearance, where you found them, language they speak, any belongings, etc.
- Provide your contact details or the location where the person is currently safe. Feature Highlight: SELECT THE CITY WHERE THEY BELONG. When you select the city of origin for a found person (e.g., "X" person is found in Ahemadabad but belongs to Kolkata), the post becomes visible to all users following Kolkata. this significantly increases the chances of reuniting them with their family.
18. What is a Thanks Vote?
What is a Thanks Vote?
Thanks Vote is a score or point system assigned to users on CityHelpBook.com based on their positive activities and participation. It reflects how much a user is helping or engaging with others.
How is the Thanks Vote calculated?
- Active participation increases your score:
- 1 point when you share any post to your social media accounts from the live feed.
- 1 point when you click "OFFERED HELP" on any post.
- 1 point when you click "Going" on any post or event.
Why is it important?
It highlights helpful and active users. The higher the score, the more positive difference you are making.
Where can I see my Thanks Vote?
You can view your total score on your user profile.
Can others see my Thanks Vote?
Yes, it may be visible to others as recognition of your contribution.
Do I get rewards?
While there are no material rewards currently, a high score builds your reputation. In the future, special badges or honors may be introduced.