1. CityHelpBook.com is a humanitarian social platform committed to protecting children under the age of 18 from abuse, exploitation, sexual harm, trafficking, neglect, harassment, or any form of endangerment. Child safety is a top priority, and the platform follows a strict zero-tolerance policy toward child sexual abuse and exploitation.

2. CityHelpBook.com strictly prohibits child sexual abuse material in any form, including sexualized images, videos, text, audio, grooming, solicitation, inappropriate communication with minors, child trafficking, exploitation, or forced labor. Any such content is immediately removed, the involved accounts are permanently banned, and the matter is reported to appropriate law enforcement or child protection authorities as required by law.

3. Child-related content is allowed only for genuine humanitarian purposes such as missing child reports, emergency medical help, disaster situations, or lost and found cases involving minors. Such content is closely moderated, limited to necessary information, and removed immediately if misuse or suspicion is detected.

4. Users must meet the minimum legal age to use the platform. Accounts suspected of being operated by underage users without appropriate consent may be suspended or terminated. Verification may be requested where child safety concerns arise.

5. CityHelpBook.com provides mechanisms to report child safety concerns through in-app reporting tools and via email at contact@cityhelpbook.com. All reports are treated confidentially, reviewed urgently, and escalated to law enforcement or child protection agencies when legally required.

6. The platform uses manual moderation and monitoring to identify and act on harmful or suspicious behavior. Enforcement actions include content removal, account suspension, permanent account termination, and reporting to authorities. No warnings are required in cases involving child safety risks.

7. CityHelpBook.com cooperates fully with law enforcement and child protection agencies and shares information only when legally required to protect a child.

8. Children’s personal data is handled with enhanced security. Sensitive information related to minors is not publicly exposed, sold, or misused, and is disclosed only for legal compliance or child protection purposes.

9. CityHelpBook.com complies with applicable child protection laws, information technology regulations, and the child safety and abuse prevention policies of Google Play and the Apple App Store. This policy is reviewed regularly to ensure continued compliance and to address emerging risks.

10. CityHelpBook.com affirms that no user, content, or activity is more important than a child’s safety, and any action that endangers a child will be addressed immediately and without exception